Diamond Guest House UAB is dedicated to safeguarding the privacy of its guests and stakeholders, and is committed to fair and lawful processing and maintenance of the data provided by guests during registration for accommodation services.
Our Privacy Policy outlines our data processing practices concerning guest and stakeholder data.
If you have any inquiries concerning personal data processing, please send an email to: info@diamondhouse.lt
Information gathering
We comply with the Law on Legal Protection of Personal Data of the Republic of Lithuania and the General Data Protection Regulation (GDPR).
We collect data about our Guests through:
Use of personal information
We use your personal data for the following purposes:
- providing you with accommodation,
- handling bookings, registrations and enquiries,
- by sending you information about our services and special offers (if you agree to receive such information),
- contacting you to assess the quality of the service provided.
Under no circumstances will the personal data you provide be provided to third parties, except in the following cases:
- if you have consented to the disclosure of your Personal Data;
- law enforcement authorities in accordance with the procedure provided for in the legislation of the Republic of Lithuania.
If you have given us your consent to contact you for direct marketing purposes, we will only send you information about special offers that may be of interest to you.
You can opt out of receiving this information at any time by contacting us by email: info@diamondhouse.lt
You also have the right to object to the processing of your personal data for direct marketing purposes, and to request the rectification of any incorrect, incomplete, or inaccurate personal data.
We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy. To subscribe to direct marketing, we store your data for a maximum of three years. You have the right to access the Personal Data we hold about you And to find out what information we have collected or received about you, from what sources, and for what purposes it is processed. To do so, you must contact us in advance from the email address we have on file. Please note that we do not provide this information over the email.
You also have the right to:
- upon submitting a request to us in writing, by e-mail or by telephone request that we stop processing your Personal Data.
- to find out what data we process about you.
- be forgotten, request that we delete the data we have processed about you.
- request that we transfer the data we process about you to another personal data controller.
- by not agreeing to the Privacy Policy, to object to the processing of your Personal Data.
- by immediately expressing your opposition or by providing a subsequent notice to object to the processing of your Personal Data for Direct Marketing purposes.
By ordering our services, you consent to the use of your Personal Data for the purpose of fulfilling the accommodation service. You agree in advance that we have the right to store your Personal Data on a server in the cloud for as long as necessary in accordance with the requirements of the legislation of the Republic of Lithuania.
Any request or instruction relating to the processing of Personal Data must be made to us in writing in one of the following ways:
- by sending such a request or instruction to the email address info@diamondhouse.lt that you provided to us at the time of booking.
- Upon receipt of such a request or instruction from you, we will respond and carry out the actions specified in the request. You will receive a written reply.
We may use your IP address to administer our services and website and to diagnose potential problems.